Shipping for Custom Orders

Domestic Shipments

All orders are shipped via UPS Ground Service, unless expedited shipping is requested.  We ship to the United States and Internationally.  Most domestic orders weighing under 30 lbs will cost anywhere from $15.00 - $30.00 for standard shipping.  Feel free to contact us for a shipping estimate at any time during the process.

Personalized orders are not returnable and therefore payment is non-refundable should your shipment be returned to Spark. In the case of a returned shipment to Spark, you will be charged for the return shipping costs.

International Shipments

We are happy to ship orders internationally.  We suggest that you contact us for a shipping estimate so that we can project your shipping charges early on in the process.  Please understand that final shipping costs cannot be determined until your order is shipped.

When placing an international order, we will request the following information:  billing address for the credit card (DO NOT include credit card number, this will be requested via phone), email address, shipping address, phone number for the delivery address including country code, in addition to your order details.

Once we have received this information, we will obtain a quote for international shipping charges. We will email or call you within 48 hours with information regarding estimated shipping charges.

Please note: On orders shipped to destinations outside the US., duties and taxes, if imposed on your order are due at the time of delivery. These charges are not calculated during checkout and are not collected by Spark. Please consult your local customs office for more information and details about duties and taxes. The customer is responsible for all duties and taxes on their order.

Personalized orders are not returnable and therefore payment is non-refundable should your shipment be returned to Spark. In the case of a returned shipment to Spark, you will be charged for the return shipping costs.

Split Shipments

If you would like to split your shipment and send to more than one location, please let us know at the time you approve your order.  An additional $10 per added shipment is added to the shipping costs.  This is often done when shipping envelopes and other items separately to your calligrapher.